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Almost a month ago, I ordered a Britax B - Ready stroller from babies r us. Couldn't tell you about the stroller being that we never actually received the one I ordered. Babies r us attempted to send the old 2016 model twice. After setting up the second return, the...
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2.5
I didn't like
  • Customer service
  • Customer service wasting my time
#1058702
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So babies r us are a horrible place to get a crib. I would not recommend purchasing from them. My future mother in law purchased us a crib from them for our baby shower. Was suppose to be delivered but the driver of the truck noticed on the delivery form that it said...
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1.9
#1004693
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Compared to other retailers, Toys / Babies R Us sells at the highest price for merchandise. The return/exchange policy is inflexible and inconvenient for those who receive gifts from Toys/Babies R Us. The no receipt no exchange policy made it difficult for us to get...
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1.6
#990959
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Babies R Us - I can not access my baby registry for 2 days straight

Babies R Us
#1065372
Everytime i try to access my baby registry the wesite says sorry it is sleeping. My baby shower is coming very soon and i need to be able to access the site. Please can someone resolve this incrediably frustrating situation as soon as possible.
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Short Review for December 13, 2016, Pc_other

Babies R Us
#972715
2.6
I need an update on my package 3805652507. Please help in anyway. Thank you. Darline Pearsall ***-***-3251
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Babies R Us Customer Care Review

Babies R Us
#954785
1.1
Probably the worst customer service that I have ever encountered in my 30 years. I'm sure this review doesn't mean anything to anyone, but it appears that I am not alone. Save yourself a headache and shop elsewhere. And whatever you do, DO NOT open a baby registry here. Target, Amazon, etc.... all great. NOT babies r us!!!!
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Babies R Us Customer Care Review

Babies R Us
#951460
1.2
I'll never shop at babies r us again. The lack of help when you have an issue is unreal and the workers at guest service desk in christiana are just nasty rude. I will never buy myself or anyone else something from them again!
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We are expecting our first child in Feb. of 2017 and my husband and I registered at Babies R Us for our showers. I highly recommend to any new mom looking to register her to go somewhere else. As if being pregnant wasn’t stressful enough BRU just added extra stress to...
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Anonymous
Anonymous

WOW. So not suprised. I hate this store. My mother in Law purchased two cribs for our soon to be twins. They said it would take 2-3 weeks to arrive and we'll get a phone call ...

1.3
#981688
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My husband and I went to Babies r us in Woodbridge on Black Friday, 2016. We wanted to get vetch mobile crib which was not available online but it was showing it was available in store. When we went we checked all the corners of the store. We asked one worker to help...
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1.8
#972258
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I don't recommend buying online from baby r us at all!!! I place an order a month ago for store pick up and still don't have a delivery day or any idea when I will get my stroller. My baby is due in 2 weeks and probably I'm not going to have a stroller. They don't give...
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#939365
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I have been on this phone for a total of two hours now. With no resolve to my problem. Babies R Us has no clue what they are doing as far as giving good customer service. I think the representitives are as fustrated with there old and limited ordering program as the...
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1.0
#935257
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We had this shipped as it was on our registry. It took them 4 weeks to get the product to us. It arrived and my wife and I were really excited about this as it was going to store diapers on tops since we didn't have additional room for the. When it arrived, it didn't...
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1.6
#933006
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I was at Babies' r us at Port Saint Lucie FL on 9/11/16 to buy few items for my grandson and had the pleasure of being helped by a young man Michael B. I was so impressed with his kindness and attention that I need to write this review. Not that I ever had a bad...
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#925030
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Spent three hours online trying to purchase the items that were left on my registry plus some additional things we wanted. Went to checkout and just kept bringing me back to the payment screen where I kept having to enter my credit card info, the 5 gift cards I was...
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1.2
#920977
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