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1.9 Based on 28 reviews
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I was at Babies' r us at Port Saint Lucie FL on 9/11/16 to buy few items for my grandson and had the pleasure of being helped by a young man Michael B. I was so impressed with his kindness and attention that I need to write this review. Not that I ever had a bad experience with anyone in this company but we do not get to meet too may polite people these days and especially from a young man like Michael. Keeping up with your great attitude... Read more

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Spent three hours online trying to purchase the items that were left on my registry plus some additional things we wanted. Went to checkout and just kept bringing me back to the payment screen where I kept having to enter my credit card info, the 5 gift cards I was using, my rewards number and a promo code. Time consuming to say the least!!!! After numerous attempts and frustration I decided to try the next day. To my surprise my entire cart... Read more

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I just read the atrocity of you very negatively servicing the woman who had a miscarriage. How f-iggen dare you!! I certainly hope many women view what has happened and forgo your store.

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I went to a store to buy a crib. The crib was not in the store and a customer representative placed the order online for me. 10 minutes down the line, i realized that I will be paying $50 if the item gets shipped to my home but i could save that money of the item was shipped in store for pickup. I asked them to make the change in address for delivery and they said i will have to call the 1800 number to make that change. I called the number and... Read more

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I order a baby changing topper, my package came in but the changing topper was damaged so I had to call the 1800 number to schedule fedex to pick up the damage iteam. About a week later a package came in but they changed my order and sent me a toddler bedrail in a packaged that looked like it was returned because they had tape wrapped around the whole box. I had to call the 1800 number AGAIN to schedule a pickup date and hope they send the rite... Read more

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Ordered 2 pieces of furniture that both had an additional handling fee of $50 and were to be delivered to my home. The delivery company left them at the foot of my stairs. They each weigh 100 lb. how am I supposed to get them into my home let alone the nursery by myself? Why did I pay an additional $50 each for the priveledge of having the delivery guy lift them out of his van and put them in the ground? I have a weight restriction on what I... Read more

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Purchased the Babymoov Swoon Up-aluminum item # 69511796 on 7/7/16. I received the shipment email on 7/11/16 and the item arrived on 7/12/16 however it was the wrong item the $159.99 item I ordered came in as a $19.99 pillow that I didn't order. I spoke to customer service on the 12th and let them know I needed the item no later than the 15th and I would drive to the store to pick it up. I was informed that this item was not in store and they... Read more

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I purchased a Munchkin Nursery Projector today at the Owings Mills Babies R Us store which was on sale, but cashier on the #4 register (transaction #0252:1) at the time rang up my purchase st the original full price. After I brought it to her attention that the item was on sale, she called for assistance which was rude, but finally corrected the error. While I was leaving the store with my purchase, both cashier and assistant laughed and... Read more

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This is my baby he got a rash from babies r is diapers ! He wore them once ! Whatever is in the product is not safe for babies !

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I, Kyada Clarksmith, purchased two safety first car seats from the Buford Georgia location on June 23. One box was opened, but I was assured that nothing was missing. Once I got home, my husband realized that instructions, harness cushion, and an anchor strap were missing. The inconvenience of traveling from stone mountain to Buford again is also the reason for this complaint.

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