We ordered our baby registery from babies r us, the furnature came in and from the start the store forgot to put the delivery in for the furnature, that's ok it worked out because we added a glider to the order.However the delivery team forgot about us and 2 days later they had to send a new team out, they took out 5 boxes, and destroyed my entire hallway going up a,d down the stairs, scratching the stairs and ,leaving marks rpwhere the entire hallway had to be painted up and down.
I held my cool even thought the furnature was also damaged,scratched,cracked. And the drivers insisted they did not cause this damage, that they took it out in the boxes in front of me and we all seen it together. (Even though they played number cars with the furnature). He promised he would send his painter over to fix the walls.
The lady came in a car a day late again, and with No ladder,no drop cloths,no booties. I had to lend her all the above,the baseboard was also scuffed but she said it would take them hours more and they would need to come back the following day,I didn't want it carried out that long as my wife was already pissed and 7 1/2 months pregnant and I asked her to just paint 2 1/2 walls that she said she could do the same day in 2 hours. It was my wife's last day at work so win win and I deal with the scuff marks right?? Wrong!!!!
in additional, she got paint on my carpet, hard wood floor and baseboard,washed her brushes in the sink, she didn't use 2 coats of paint as I had before, there are white blotches all over the walls and she stole one of the gallons of paint. And the money that I was promised to be reimbursed by the mover who asked me to pick up,the paint for her told me he already gave her 500.00 so he has spent enough on this.
I guess I paid to have babies r us destroy my house?!The courts on a lawsuit will be next
More Review Details
|Product or Service Quality|
|Exchange, Refund and Cancellation Policy|
|Diversity of Products or Services|
|Discounts and Special Offers|
|Advertised vs Delivered|
|Layout of Store|
- Reason of review:
- My house is destroyed, the furnature is damaged and nothing is being done
- Preferred solution:
- Let the company propose a solution
- Monetary loss:
- Product or service
- Babies R Us Baby Registery
- Review category
- Kids' Stores
Author wants to be contacted by the company. Learn more ›
You May Also Like
- "FALSE ADVERTISING. They advertise a beautiful "boutique" quality outfit, and send you something completely different. Let the photo I've attached speak for itself. Advertised as "capri set" - these are definitely..."
- "I placed an order in October for several items totaling almost $100. I have gotten no response to emails, no communication whatsoever. Now the website has been shut down, the..."
- "I received the dolls and they are wrapped in plastic. Missing hair, three "heels" on their shoes, paper dresses, glitter falling off all over them. Poor sound quality...."
- "A caution to anyone shipping UPS. When you take your packages to a UPS store be sure to stand there and read EVERY LINE of the paper they give you...."
- "Hidious! I placed an order for my item to arrive before Christmas. Paid for priorty shipping. Was unaware this company is based in China. My order just arrived one week..."
- "Where do I begin.... We have had nothing but issues with Ryan Homes. To start, quality of work is bottom of the barrel. After moving in, it became immediately apparent..."
- "I called to cancel my service May 28 2014. I was told I had to send a letter. I submitted said letter but they continue to remove the funds from..."
- "When I had bought the house a couple months ago I noticed that water was overshooting the gutters. At that time Gutter Helmet was already on the house. I had..."
- "Im on my 9th and final call. I ordered a 90.00 gourmet basket from this company for my father for Fathers Day. To this very day I have yet to..."