Product: Babies R Us Customer Care Clear all filters (19 of 19 reviews match)
filters
seller:
Show
state:
Show
city:
Show
product:
My husband and I are in the process of adopting.We have had to purchase a lot of items both in the furniture area but also other areas as well. I literally spend about 6 hours in the store registering and buying items. During this time Holly and Susan were nothing but...
Read more
4.9
Product
Babies R Us Customer Care
#1090727
Reply to reviews
Compared to other retailers, Toys / Babies R Us sells at the highest price for merchandise. The return/exchange policy is inflexible and inconvenient for those who receive gifts from Toys/Babies R Us. The no receipt no exchange policy made it difficult for us to get...
Read more
1.6
Product
Babies R Us Customer Care
#990959
Reply to reviews
of 2017 and my husband and I registered at Babies R Us for our showers. I highly recommend to any new mom looking to register her to go somewhere else. As if being pregnant wasn’t stressful enough BRU just added extra stress to it. You would think registering and...
Read more
Anonymous
Anonymous

WOW. So not suprised. I hate this store. My mother in Law purchased two cribs for our soon to be twins. They said it would take 2-3 weeks to arrive and we'll get a phone call ...

1.3
Product
Babies R Us Customer Care
#981688
Reply to reviews

Babies R Us - Absolutely horrible

#1101715
Waited more then an hour to speak with someone then in middle Of conversation hung up on. Recalled waited again and hung up again on. I just want to place and order. You are losing money!! Customer service is awful!!!!!!!!!!!!!
Comment
Show

Babies R Us Customer Care Review

#954785
1.1
Details
Probably the worst customer service that I have ever encountered in my 30 years. I'm sure this review doesn't mean anything to anyone, but it appears that I am not alone. Save yourself a headache and shop elsewhere. And whatever you do, DO NOT open a baby registry here. Target, Amazon, etc.... all great. NOT babies r us!!!!
Comment
Show
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Layout of Store
Location
Price Affordability
Product or Service Quality
Value for money
Warranty
Website

Babies R Us Customer Care Review

#951460
1.2
Details
I'll never shop at babies r us again. The lack of help when you have an issue is unreal and the workers at guest service desk in christiana are just nasty rude. I will never buy myself or anyone else something from them again!
Comment
Show
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Layout of Store
Location
Price Affordability
Product or Service Quality
Value for money
Warranty
Website

Babies R Us Customer Care Review

#935775
1.0
Details
Had the worst customer service ever at toys r us! I will not be shopping there anymore due to lack of respect on behalf of the associate and managers part.
Comment
Show
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Layout of Store
Location
Price Affordability
Product or Service Quality
Value for money
Warranty
Website
Babies R Us has no clue what they are doing as far as giving good customer service. I think the representitives are as fustrated with there old and limited ordering program as the customer is. They can't figure out what to do after there is a computer glitch. Not...
Read more
1.0
Product
Babies R Us Customer Care
#935257
Reply to reviews
I was at Babies' r us at Port Saint Lucie FL on 9/11/16 to buy few items for my grandson and had the pleasure of being helped by a young man Michael B.I was so impressed with his kindness and attention that I need to write this review. Not that I ever had a bad...
Read more
Product
Babies R Us Customer Care
#925030
Reply to reviews
I went to a store to buy a crib. The crib was not in the store and a customer representative placed the order online for me. 10 minutes down the line, i realized that I will be paying $50 if the item gets shipped to my home but i could save that money of the item was...
Read more
2.1
Product
Babies R Us Customer Care
#901758
Reply to reviews
Babies r us is whitby, ontario, canada, the worst customer service, the older ladies there are useless, rude, and do not go an extra mile for customers. This specific location is a joke, by there level of service i dont know how they are still open, I will be...
Read more
1.9
Product
Babies R Us Customer Care
#772177
Reply to reviews
Store manager, Romi, was rude and unprofessional! Romi should not be criticizing, making rude remarks and calling customers rude names. Employees at this location are supposedly ALL managers! Bunch of miserable workers with attitudes like we owe them to shop at this...
Read more
1.0
Product
Babies R Us Customer Care
I didn't like
  • Sales associate
  • Store manager romi
#639122
Reply to reviews
By far the worst experience I've ever had. From walking in and having no carts available to no signs for bathroom and then bathroom was disgusting. Customer service was non existent and then when I finally did get someone they made the returning from a baby registry a...
Read more
1.0
Product
Babies R Us Customer Care
#587867
Reply to reviews
I am registered at Babies R Us and was having a fine experience until I tried to order a gift for my friend for her baby shower. At first I selected a couple small items from her registry. It was a big sale weekend after Thanksgiving, so I thought I had gotten a...
Read more
Anonymous
Anonymous

I agree Babies 'R' Us, sucks. The changing room/nursing room is so dirty in the one in the Holyoke Mall Massachusetts.

Anonymous
asdf

Yeah right like all your friends will listen to you and not use their services

Product
Babies R Us Customer Care
#461319
Reply to reviews