I placed a baby bed on layaway & paid it off early.I was told at the time of purchase and during several payment visits, that it would be available for pickup upon my final payment.
I paid it off on Aug. 31st and was told it hadn't even been ordered yet and I would have to wait an additional two weeks. If I had known this I could have paid it off two weeks prior.
Babies R Us staff needs to get their information correct when selling their products and make sure the consumer is aware of the wait times involved prior to purchases.
More Review Details
|Diversity of Products or Services|
|Exchange, Refund and Cancellation Policy|
- Reason of review:
- Problem with delivery
- Preferred solution:
- Let the company propose a solution
- Product or service
- Heidi Klum 4-In-1 Convertible Crib
- Review category
- Kids' Stores
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