Babies R Us - Heidi Klum Baby Bed not ordered
I placed a baby bed on layaway & paid it off early.I was told at the time of purchase and during several payment visits, that it would be available for pickup upon my final payment.
I paid it off on Aug. 31st and was told it hadn't even been ordered yet and I would have to wait an additional two weeks. If I had known this I could have paid it off two weeks prior.
Babies R Us staff needs to get their information correct when selling their products and make sure the consumer is aware of the wait times involved prior to purchases.
Reason of review: Problem with delivery.
Preferred solution: Let the company propose a solution.