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3.3
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Exchange, Refund and Cancellation Policy
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I placed a baby bed on layaway & paid it off early.I was told at the time of purchase and during several payment visits, that it would be available for pickup upon my final payment.

I paid it off on Aug. 31st and was told it hadn't even been ordered yet and I would have to wait an additional two weeks. If I had known this I could have paid it off two weeks prior.

Babies R Us staff needs to get their information correct when selling their products and make sure the consumer is aware of the wait times involved prior to purchases.

Reviewer is in unhappy mood. Please immediately contact the author of this review to discuss problem with delivery of heidi klum 4-in-1 convertible crib. Babies R Us needs to offer any options to resolve the issue according to poster's claims.

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