Babies R Us - Shipping

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Not resolved

I need to ship a crib ASAP could you help by giving me an approximate ship cost going from zip code 28078 to Cherokee NC. Please help and advise.

Company wrote 0 public responses to the review from Jul 16.

Babies R Us - I have a gift card! How do I redeem it

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3.4
Details
Advertised vs Delivered
Customer service
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Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
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Phone number no longer works

How do I redeem my gift card

Customer made 1 call to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Jul 06.

Babies R Us - Call back

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I did my baby registry with Toys R Us and was never told that you guys were closing I was in ICU for more than several weeks and just got out today to see that the stores are all closed

Customer made 1 call to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Jun 29.

Babies R Us - Misinformation about a crib

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My son who is a newly graduated hospice nurse with more than $50,000 in student loans and his wife who will graduate nursing school August 1 with an equal amount of student loans are expecting their first baby on October3. They have to live on a very tight budget.

They did some shopping at the Babies R Us in Salinas CA. Two days ago they were very excited because the very helpful clerk gave them a special deal on a futuristic crib mattress that was to good to pass up. They texted me so excited. I went to see it today.

Had them go online and check it out. What the clerk sold them was a display sample not a real mattress. It cannot be used in a crib. Only to show the technology of the mattress.

They were shocked. Went back to the store customer service said I’m sure they must have told you it’s a prop no refund. They do not have a single penny to waste.

Our family has shopped at your stores for more than 40 years. I don’t want it to end on a sour note.They need a mattress can you help?

Customer made 1 call to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Jun 28.

Babies R Us - Horrible

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I cannot get through any customer support line.

Company wrote 0 public responses to the review from Jun 27.

Babies R Us - Gift cards

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1.0
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Layout of Store
Location
Price Affordability
Product or Service Quality
Value for money
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Website

I my money refunded back for a gift card i purchased!!!!!!!

Customer made 3 calls to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Jun 27.

Babies R Us - Lost gift cards worth of $300 but still have receipts

1.8
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Layout of Store
Location
Price Affordability
Product or Service Quality
Value for money
Warranty
Website

Check my gift card balance. I also lost my 3 gift cards worth $ 100 each . I got that 3 years ago but I still has receite.I want to use it before stores closed.

Customer made 1 call to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Jun 25.

Babies R Us - I wanna check the balance on my gift card?

1 comment
Not resolved

Just trying to find out the balance on my gift card or should I just get my money back??

Customer made 1 call to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Jun 15.

Comments

Anonymous
#1501367

You know they’re out of business right ? ?

Been all over the news for months .... their parent company Toys R Us filed bankruptcy ....

your money is GONE - at this point I think your only option is to file a claim with the Bankruptcy Courty but I suspect you’ll get a few pennies ... sorry to give you the bad news

Babies R Us - Gift Card

0 comments
Not resolved

My son recieved gift cards for his Birthday they have not been used. I had death in my family n have been very busy did not get to use them I want to know what can I do to not lose out on his cards. Is there another store that will honor them...

Company wrote 0 public responses to the review from Jun 11.

Babies R Us - Missing pieces

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Not resolved
2.0
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Layout of Store
Location
Price Affordability
Product or Service Quality
Value for money
Warranty
Website

Called into store ro speak to daniel at store#5670 about missing pieces daniel said "he couldnt help about missing pieces"

Reason of review: Poor customer service.

Customer made 1 call to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Jun 02.

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