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I order a baby changing topper, my package came in but the changing topper was damaged so I had to call the 1800 number to schedule fedex to pick up the damage iteam. About a week later a package came in but they changed my order and sent me a toddler bedrail in a packaged that looked like it was returned because they had tape wrapped around the whole box.

I had to call the 1800 number AGAIN to schedule a pickup date and hope they send the rite iteam.

A few days after pick up I was enforned that they could not send me my iteam and my money would be refunded and if I wanted the iteam I would have to reorder it AGAIN online. In conclusion i waited for a whole month on an iteam that I never received and never received any gesture of a discount for this inconvenience.

Reviewer is in unhappy mood. Please immediately contact the author of this review to discuss damaged or defective of sorelle vista elite changing table topper. Babies R Us needs to read this review and look into the issue (if any) according to poster's claims.

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